Life isn’t so easy for big business anymore. If you complained back in the day, a corporate giant could just brush you off. Nowadays, with the speed of information, this just can’t happen. We have seen this a few times recently, with the most recent being United Air. Watch this video that was created to tell a story of a broken guitar by Sons of Maxwell. In the end, they got United’s attention, and United Airlines made a public apology via twitter.