Big Business Needs To Realize The Power Shift

Life isn’t so easy for big business anymore.  If you complained back in the day, a corporate giant could just brush you off.  Nowadays, with the speed of information, this just can’t happen.  We have seen this a few times recently, with the most recent being United Air.  Watch this video that was created to tell a story of a broken guitar by Sons of Maxwell.  In the end, they got United’s attention, and United Airlines made a public apology via twitter.